Terms & Conditions Of Sale

National / International Pricing

All prices apply to the United Kingdom only. Since the great Brexit debacle, all instruments posted to the EEC and beyondmay be charged the current rate of duty at the destination country.

Delivery

If the instrument is not collected by overseas customers, it will be sent by post, fully insured, with the value stated on the package.

Guarantee

If the recorder is unsatisfactory it should be returned to me, undamaged, within three months of purchase for a full refund. All instruments are guaranteed against defects of materials or workmanship for two years, unless the customer alters or damages the recorder, or passes it on to a third party for repair without consulting the maker.

Payment Methods

International Transfer

International transfer to my account at Lloyd’s Bank, Malvern quoting your name, and invoice date.

Personal Cheques

Personal bank cheques, from EEC customers, written in Euros only. Instruments will not be delivered at exhibitions without a deposit being paid.

PayPal

To oberlender16@gmail.com

Orders

Ordering An Instrument

You can order an instrument at one of the European exhibitions, or by post. I do not normally ask for a deposit in advance, but one must be paid before the instrument is delivered.

Delivery Schedules

I usually have a stock of alto recorders, and sometimes voice flutes, for immediate sale. For other sizes my waiting time is approximately six to eight months. Delivery dates cannot be guaranteed. Please allow at least six weeks over-run before arranging to use your instrument.